Refund Policy 1 Application fees and homestay service fees are non-refundable. 2 If a promotional package has been applied - you will not be able to qualify for a refund. 3 Specialized Programs (such as Business English or any program in a transfer with UCCBT) do not qualify for a refund. 4 Homestay: A written cancellation notice must be provided to the school at least 30 days in advance in order to qualify for a refund. The below mentioned refund policy will be applied to homestay refunds. 5 Student Permit Rejection by Immigration Canada (does not apply for visitor visa applicants): * Students who are denied their student visa are entitled to a complete refund less the registration fee,   and in some cases the homestay placement fee as well. ** In cases where students have been placed in a homestay, and homestay profiles have been sent either to the agent   or the student, homestay placement fee will not be refunded.   The refund must be requested in writing. The letter of rejection from Immigration Canada is required in order   to process the refund. * Students arriving from countries where a visa to enter Canada is mandatory will be granted the same procedures    as Study Permit rejection. 6      Students who wish to withdraw and do not present proof of student permit rejection from the Canadian Consulate will follow the refund policy below.