1 Hour class (3pm - 4 pm)
Level: Beginner, Intermediate, Advanced
(Level 111 - 119)

• Word to sentence level stress.
• Specific sounds and combinations.
• Balanced in-class and computer lab work.
• Various listening exercises from close listening exercises, to songs, to computer based listening.

1 Hour Class  from 1 - 2pm (part of Power Speaking
Program)
Level: 115 and above
Code: S01

• How to effectively present proposals, research analysis, evaluations and demonstrations.
• Individual, pair, and group presentation styles, dynamics, and methods.
• Build confidence.
• Learn to be aware of body language, rhythm, and intonation.
• Great for job interview preparation.

2 Hour Class (1pm - 3pm)
Level: 116 and above
Code: F04 (A - Advanced, B - Intermediate)

Students work on the development of all necessary skills for writing. This program is ideal for students wanting practice in different areas, such as test preparation, business, or academic writing. They will learn how to organize their ideas and how to write complex compositions.

• Grammar, vocabulary, sentence structure and analysis, topic sentences.
• Effective use of supporting detail and paragraph structure.
• Different organizational patterns.
• Complex written compositions.
• Daily assignments which are completed at home and evaluated by the teacher.

Customer Service Protocol Class

ESL Start Dates

• 4 week program; 10 hours per week
• 10 hours per week; Monday to Friday 1 pm -3 pm
• Minimum requirement; completion of SEC Level 4
• Most Customer Service vocabulary and role plays will be related to restaurant/café positions as this is where most students will be applying for jobs

• It will equip you with the necessary skills to make finding a customer service job easier
• It will help you understand the Canadian culture and way of life
• It will give you confidence which will be helpful for you throughout your life
• It will give you specific focus on vocabulary and expressions from the customer service field